Returns & Exchanges
At Character Over Hype, we value integrity and quality, which is why we offer a 30-day return window for all items in their original, unworn condition. If your purchase doesn't align with your personal style or standards, we are committed to making it right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags attached since 2017 remain intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop your package at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team verifies the garment's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.